Abuse protection
How LableAI protects itself against bots and misuse: the bot check, network pauses, account pauses and how to appeal.
LableAI is paid for by its operator. A few people or programs sending huge numbers of messages could use up the capacity for everybody. These rules prevent that. They are meant to be invisible to normal use.
Bot check
Each time a page opens, a short invisible check from Cloudflare runs. It lets us tell people from programs. The check result is valid for two hours or until you reload the page, whichever comes first. It is tied to your device or account. If the check cannot finish, reload the page.
Network pause
If 20 new messages come from one network address within one minute, LableAI pauses that whole address for one hour. This includes every account and every guest behind it. People who share a network, for example in a school or an office, can be affected together. The app shows how many minutes the pause lasts. For this we store only a keyed hash of the address and never the address itself.
Account pause and appeal
If a single account sends 30 new messages within one minute, the account is paused. The app shows a window that explains it, where you can write a short appeal. The operator reads the appeals and can lift the pause. It does not end by itself.
If you were paused by mistake, write the reason in the appeal window, for example that a script of yours had a bug, or that you pressed a key by accident. Keep it short and honest.
Capacity
LableAI has a daily capacity for all people together. If it is used up, the app says it is very busy and asks you to try again later. The capacity starts again at midnight UTC.
What counts as misuse
Using scripts or bots to send messages, creating many accounts, trying to get around the limits or the security, and the other points in section 6 of the Terms of Use. We may limit or close accounts that do this.