Data and storage
How much storage each plan has, what counts, how to export your chats and how to delete them.
Storage
Your saved chats count toward your storage: 1 GB on Free and 20 GB on Plus. Settings > Data shows a bar with how much you use. Text takes very little room, so most people never reach the limit.
The limit is enforced by our database, not only by the app. When it is full, a chat cannot grow any more, the app tells you, and sending is blocked until you delete some chats. Deleting a chat frees its space at once.
Exporting your chats
Choose Export in Settings > Data. You get one file in JSON format with the titles, dates and messages of all your chats.
Deleting
- One chat: use the menu next to it in the sidebar.
- All chats: choose Delete all in Settings > Data. You are asked to confirm, and it cannot be undone.
- Memory notes: Settings > Memory.
To have your whole account and all its data deleted, write to support@lable.chat from the address of the account.
Without an account
Chats are not saved at all and disappear when you close the page.
What else is stored
See the Privacy Policy for everything we store, why, and for how long.